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How do I order online?

Mode Fashion is pleased to support customers to order online by one of the following ordering methods: - Visit the website: Mode Fashion - Send an order email to: hi@modefashion.com - Contact hotline: 1900.636,000 to order products - Chat with a moderator -

Are there any risks if I order online?

With Mode, customers don't have to worry, because we are committed to providing good quality products at affordable prices. Especially, customers will receive the product and pay at the same time.

If I buy products in bulk, will the price be reduced?

When buying goods in large quantities, customers will enjoy preferential regimes and discounts at the time of purchase. Customers please contact Mode for direct support via phone number: 1900.636,000

What is Mode's return and exchange policy?

Customers please refer to Mode's product return policy to be provided with the most complete and detailed information. Note: For bag and shoe product lines, return and exchange conditions are made within 30 days from the date of receipt and the goods are guaranteed to keep the product labels. (unused)

I have already purchased the product, can I exchange it if I'm not satisfied?

When making a purchase, if the customer is not satisfied with the product, let Mode know, we will immediately exchange the product for the customer. Just make sure the product is unused, with the label intact. We will support the exchange (size, color, other product) for the customer.

I have chosen COD payment method, but when the goods arrive, I don't want to pick it up, can I?

Mode is ready to return the goods and look forward to receiving your feedback.

How do I pay for the door-to-door shipping?

Customers will get 100% free domestic shipping for orders over 300,000vnd.

Can I exchange or refund my money?

When the goods meet the conditions of exchange/return, the customer will be returned and refunded in case of return or exchange of goods of lower value

If I return without bringing the invoice and product information sheet, can I return it?

In case, customers do not have invoices or product information slips, Mode still has the flexibility to exchange or return products through the Phone Number provided by the Customer at the time of purchase. Customers please provide the phone number to the sales staff to check with the system for quick support.

When I order online, how do I pay?

Mode provides customers with flexible forms of payment such as - COD: Direct payment on receipt of goods to postal workers -Transfer: JUNO 19166686668998